Privacy Policy

Introduction

Pierina Mattina is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. By accessing and using our Website, you consent to the practices described in this policy.

Information We Collect

Information You Provide: When you contact us, subscribe to our mailing list, make a purchase, or fill out forms on our Website (including our contact form), we collect information such as your name, email address, phone number, mailing address, and payment information (credit card details are processed securely through third-party payment processors).

Automatically Collected Information: When you visit our Website, we automatically collect certain data, including your IP address, browser type and version, device type, pages you visit, time spent on pages, referral source, and general geographic location. This information is collected through cookies, web beacons, and analytics tools like Google Analytics.

Communications: If you email us, contact us by phone, or communicate through our Website contact form, we retain these communications and the information you provide to respond to your inquiry.

How We Use Your Information

We use your information to: process and fulfill orders for the cookbook and kitchen products; send order confirmations and shipping updates; send newsletters and promotional content (only with your consent); respond to inquiries and customer service requests; improve our Website, recipes, and services; analyze user behavior and Website performance; detect and prevent fraud; comply with legal obligations; and personalize your experience.

Children’s Privacy

This Website is intended for a general audience and is not directed at children under 13 years old. We do not knowingly collect personal information directly from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.

Parents or guardians who believe their child’s information was collected should contact us immediately at [Contact Email].

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted service providers (payment processors, email platforms, shipping carriers) who assist us in operating our Website and conducting business, but only to the extent necessary and under confidentiality agreements.

We may disclose information when required by law, court order, or government request, or to protect our legal rights and the safety of our users.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights & Choices

You have the right to: access, update, or delete your personal information; opt out of marketing emails (unsubscribe links are included in all newsletters); control cookies through your browser settings; and request an explanation of how your data is used.

To exercise these rights or request data deletion, contact us at [Contact Email].

Retention of Information

We retain your information as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.